Comprehensive Home Maintenance Plan
The Total Home Plan from Reynolds Electric, Plumbing, Heating & Air provides comprehensive home maintenance with convenient monthly billing. Members receive one electrical, plumbing, and drain inspection per year, along with two HVAC inspections to keep their systems running efficiently. In addition to regular maintenance, members enjoy priority booking for faster service and waived trip charges for added savings. Plus, the plan is transferable if you move within our service area.
Exclusive Benefits and Easy Management
Members benefit from a 5% discount on electrical and plumbing services, along with a 10% discount on HVAC services, making it a cost-effective choice for home maintenance. A minimum one-year commitment is required, with early cancellations subject to fees. To cancel, customers must provide 30 days’ written notice. This plan ensures ongoing comfort with expert service and exclusive savings.
Electrical Benefits
- 5% off all electrical service work (excluding automatic generator installations)
- Whole home safety inspection
- Replace two standard broken switches or outlets (excluding GFCIs and dimmers)
- Test smoke/carbon monoxide detector batteries (up to 10’ ceiling)
- Thermal imaging scan of the electrical panel to identity potential fire hazards
- Test all accessible GFCI and AFCI devices to ensure proper functionality and code compliance
A value of: $594.00
Plumbing Benefits
- 5% off all plumbing service work (excluding tankless water heater installations)
- Plumbing system inspection
- Flush/drain water heater (ball valve required)
- Replace two toilet flappers (standard 2-piece)
- Test customer side main shutoff valve
- Dye test toilets for tank-to-bowl leaks
- Upgrade to stainless steel washing machine hoses
A value of: $2,415.00
Drains/Sewer Benefits
- Drain treatment with enzymatic cleaner
- Mainline sewer system camera inspection with accessible cleanout
- One free annual drain clearing (single-branch line)
A value of: $596.00
Heating & Cooling Benefits
- 10% off all HVAC service repair work (excluding heating and cooling system installations)
- Two complimentary annual tune-ups
- Installation of customer-supplied air filters and electronic filter cleaning
- We will provide 1″ or 2″ standard air filters and discounted specialty filters
- Clean condensing unit and coil
- Electrical component testing
- Flue and vent inspection
- Dryer vent inspection
- Vacuum and clean indoor coil (if accessible)
- Flush and treat condensate drains
- Refrigeration circuit check
- Lubricate accessible bearings
- Seasonal defrost cycle test
- Air quality check
A value of: $1,250.00
Total Home Plan FAQS
Billing Questions:
You will be billed on the 15th of each month.
The Reynold’s Service Plan is a monthly contract, and currently, there are no annual payment options available.
No, the plan is not pro-rated; billing occurs monthly.
There is no cancellation fee, however, customers are required to maintain the plan for a minimum of one year. Should you wish to cancel before the one-year period, you’ll need to settle the outstanding balance and repay any discounts received as part of the plan.
To cancel your membership, please provide a 30-day written notice by sending an email to [email protected]
We can’t accept checks for the monthly payments, but we do accept ACH payments. All we need is your routing number and account number. This means less paper and no stamps.
We make it simple. Just give us a call and we would be happy to update your payment information.
Scheduling Questions:
Yes! Our goal is for these service visits to be as convenient as possible for you. Call us at your convenience and we’ll be happy to serve you in your home.
You will receive one inspection for Electrical, Plumbing and Drains and two HVAC maintenance checks.
Yes, absolutely! If your new address is within our service territory and your plan is up to date, we can seamlessly transfer the Total Home Plan to your new home.
Discount Questions:
No, other discounts cannot be used in conjunction with the Total Home Plan discount. The Total Home Plan discount — at 5% for electrical and plumbing, 10% for HVAC — will always provide the greatest benefit for all services.
Our plan’s price point is fixed based on the services Reynolds offers. Therefore, the plan cannot be discounted based on specific services or trades offered by other companies.
Absolutely! Once you are signed up you can enjoy your benefits right away. Please keep in mind, any service performed by Reynolds, completed prior to the contracted service agreement is not eligible for Total Home Plan discounts.
General Questions:
Great question! Just ask your technician during your appointment. If you don’t have an appointment, we would be happy to help sign you up over the phone, please call 541-343-7297.
Unfortunately, we only offer memberships to residential homeowners.
No, but we would be happy to sign up any homeowner so they can enjoy the same benefits. We love referrals!
Your membership will auto-renew after the first year without skipping a beat. We want to ensure your home is protected and maintained regularly.
Not at all, we will maintain your older equipment and let you know when to start planning for replacements. We want you to get the most life out of your equipment while keeping your home safe.
Your technician will do a thorough inspection of your equipment for you while they are there for your appointment. No appointment? No problem! We will give you a call and schedule our Comfort Specialist to come visit you at your home to collect equipment information, such as model numbers and filter size. This ensures we can provide you with the best service when scheduling your seasonal check-ups.
THP members have no trip charges! You also receive priority scheduling for repairs and installations.
Total Home Plan Terms & Conditions: To receive benefits, the customer must be current on all plan payments and services must be performed during scheduled maintenance visits. The Total Home Plan includes one annual inspection for electrical, plumbing, and drains, and two HVAC maintenance visits per 12-month term. A standard water heater flush is included once per year if the unit has been flushed annually, is under two years old, or if a Reynolds-supplied ball valve is installed (at the customers expense); otherwise, the flush is available for an additional fee. Membership provides priority scheduling, waived trip charges, and a 5% discount on all additional electrical and plumbing services, and a 10% discount on HVAC services, performed by Reynolds Electric, Plumbing, Heating and Air. All repairs and parts provided by Reynolds during service visits are covered by a 3-year parts and labor warranty. A 10-year parts and labor warranty applies to water heaters, water and waste repipes, panel replacements, automatic generator installations sanitary replacements and HVAC equipment installations by Reynolds, provided the Total Home Plan membership remains active continuously. The membership plan is a 12-month agreement and requires 30 days’ written notice for cancellation; early cancellation will result in repayment of any discounts and charges for services or products received. The membership is transferable to another home within Reynolds’ service area if payments are current. The 5% discount on all additional electrical and plumbing services, and 10% discount on HVAC services, does not apply to the following major installations — automatic generators, tankless water heaters, heating, and cooling systems.
